If you are the owner or agent for an application, you may log in to our online case management facility and search the corresponding register for that application. This will allow you to view the current status and details of that application.

You may also visit the My Case Portfolio section of our online case management facility for a list of all applications and cases where you are the active case contact.

If you have filed an application or request, please note that we will need some time to review and consider this. Please see our Timeframes page for a list of expected timeframes for applications and correspondence.

If any action is needed from you on an existing application, a task will be opened in our online case management facility. To see if you have any tasks that are awaiting a response, please log into our online system and check your Inbox.

If you have an agent or legal representative who has filed or is managing your application on your behalf, you should get in touch with that agent for any updates.

For more information on the process we follow whenever you file an application with us, please refer to the respective examination process page:

• Trade mark examination process
• Patent examination process
• Design examination process
• Plant Variety Rights examination process

A list of our expected timeframes for applications and correspondence can be found on our Timeframes page. This page is updated quarterly to reflect current expected timings.

Application timeframes

To renew an IP registration that is due for renewal:

• If you have an IPONZ login account: Log in to the IPONZ online case management facility, then select the appropriate IP type from the left-hand menu of your Inbox and renew your registration.
• If you do not have an IPONZ login account: Visit the Manage IP page of this website, then select the “Renew” button under the appropriate section. This will not require you to log into the online case management facility.
  
  Manage IP

You will need the following to renew your IP registration:

• You will need to search for the case number or title of the IP registration you wish to renew.
• You will also need to provide a name and email address to which your receipt can be sent, as well as a payment method (either credit card or internet banking).

Please note that we are only able to accept renewal payments that are made within a specific time period of the due date.

You will usually only be able to request for changes on applications where you are the owner or the agent.

Changing the details of an application will depend on the changes you wish to make. For example:

• Changes to contact details: If you wish to update the address or contact details of an entity that owns one or more applications, you will need to update the profile information for that entity. Any changes to this profile information will automatically propagate to all cases under the name of that entity.
• Changes of ownership: If you wish to change the owner (or the agent) for an application, you will need to file a change of ownership (or agency)
• Changes to an application: If you wish to make changes to an application (for example, adding or removing goods and services to a trade mark specification), you will need to file an appropriate amendment request. Please note that you may not necessarily be allowed to make changes to your application, particularly if it has been formally accepted or registered.

For guidance on how to change the details of an IP application you own, please refer to the respective maintenance guides:

• Maintain a Trade Mark
• Maintain a Patent
• Maintain a Design
• Manage a Plant Variety Right

If you wish to discuss a report or letter that you have received from an examiner, you may contact the examiner via the phone number given in the report during business hours.

Please note that examiners are not able to provide business or legal advice. You may still be required to submit a formal response to your examiner via our online case management facility in order for your application to proceed.